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Role:

Call Centre Executive

Job ID:

46710d8b-a917-4ac8-9218-ef0b5877343d

Industry:

Healthcare

Budget:

AED 5,000

Status:

Hired

County:

UAE

City:

Dubai

Date:

15 April 2026 at 8:36:04 am

About the Role:

Join a well-established organization in the UAE as a Call Centre Executive, where you will play a vital role in delivering exceptional customer service. This position offers a dynamic work environment with opportunities to develop communication skills and contribute to customer satisfaction. If you thrive in fast-paced settings and enjoy engaging with diverse clients, this role is an excellent fit.

Responcibilities

Handle inbound and outbound customer calls professionally and efficiently.
Provide accurate information about products and services to customers.
Resolve customer inquiries and complaints with a focus on first-call resolution.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to meet and exceed performance targets.
Follow company policies and procedures to ensure compliance and quality standards.

Requirements

High school diploma or equivalent; additional education is a plus.
Proven experience in a call centre or customer service role.
Excellent verbal and written communication skills in English; knowledge of Arabic is advantageous.
Strong problem-solving abilities and a customer-focused mindset.
Ability to work under pressure and handle multiple tasks simultaneously.
Familiarity with call centre software and CRM systems is preferred.