Operations Manager | Dubai

We are seeking a dynamic and experienced Operations Manager to oversee daily business functions and ensure smooth operational performance across all departments. The ideal candidate will have a strong command of P&L management, exceptional leadership skills, and the ability to manage diverse stakeholders effectively. This role requires a strategic thinker who can balance day-to-day operations with long-term business goals while maintaining operational efficiency, quality, and profitability. The position offers an excellent opportunity for a motivated professional passionate about learning, growing, and contributing to a fast-evolving brand in the UAE market.

Roles and Responsibilities
- Oversee all daily operations to ensure business efficiency, productivity, and service excellence
- Manage P&L performance, budgeting, and cost optimization to meet financial objectives
- Collaborate with department heads to align business activities with organizational goals
- Develop and implement operational policies, processes, and performance metrics
- Lead cross-functional teams to deliver consistent results across multiple locations or business units
- Monitor KPIs and ensure compliance with company standards and regulatory requirements
- Identify and resolve operational challenges proactively through effective planning and execution
- Foster collaboration between internal and external stakeholders to drive operational success
- Support business expansion strategies and ensure smooth integration of new initiatives
- Provide leadership and mentorship to staff to build a culture of accountability and growth

Requirements
- Minimum 5+ years of experience as an Operations Manager or in a similar leadership role
- Strong expertise in P&L management, financial reporting, and cost control
- Proven ability to manage diverse teams and stakeholders across functions
- Excellent organizational, analytical, and decision-making skills
- Strong communication and interpersonal abilities to manage high-performance teams
- Demonstrated experience in implementing process improvements and operational strategies
- Ability to adapt to a fast-paced and dynamic work environment
- Passionate to learn and grow with the brand, embracing innovation and change
- Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred)
- Fluency in English; Arabic is an advantage